SUNNYVALE, Calif. and ANAHEIM, Calif. – May 21, 2009 – A&R Wholesale Distributors, a food products delivery company, has increased employee accountability and helped standardize day-to-day operations through the use of TeleNav Track, a cell phone-based GPS navigation and tracking service. The company is also using Nextel Direct Connect and wireless devices from Sprint for instant employee communication.
Founded in 1985, A&R Wholesale Distributors provides food items to an area encompassing over 46,000 square miles of Southern California including schools, colleges, local hospitals and hotels. Since there are more than 110 school districts in the company’s distribution area, educational facilities make up around 85 percent of its business.
As nutritional requirements became more restrictive and items dense in sugar and sodium were no longer allowed in schools, A&R Wholesale Distributors had to start offering a broader range of products to stay compliant. After expanding its offerings to meet demands, the company needed to ensure it was reaching maximum efficiency while keeping deliveries on schedule.
By implementing TeleNav Track on all of its drivers’ Nextel Direct Connect phones, A&R Wholesale Distributors is able to monitor the location of its drivers in real time and from any computer. In turn, drivers have access to turn-by-turn GPS directions whenever they need them, helping to reduce unnecessary mileage. This increased insight has given the A&R management team greater control over day-to-day operations and associated expenses.
“TeleNav Track enables us to make sure our drivers keep to their predetermined routes,” said Brian Fay, operations manager for A&R Wholesale Distributors. “The five or more delivery hours we save each week as a result of TeleNav Track add up to over 260 hours saved a year. Teamed with the decrease we have seen in unnecessary overtime payouts, TeleNav has shown us significant and continual savings.”
To verify forgotten time punches or suspect behavior, the company generates breadcrumb reports that outline employee locations throughout the day. This helps eliminate payroll discrepancies, in addition to keeping drivers focused and on time. With customizable alerts, emails are automatically sent to A&R management whenever a driver is stopped for a certain length of time or when a set speed is surpassed. As a result, A&R Wholesale Distributors can eliminate driver inconsistencies and institute different procedures for more time consuming deliveries. Additionally, the company has seen a 75 percent decrease in driver speeding tickets since implementation.
With Nextel Direct Connect, the world’s largest push-to-talk service providing instant communication, A&R Wholesale Distributors’ management team can communicate with drivers in the field immediately with just the push of a button. In addition to increased internal communication, this alone has produced a savings of over $2,400 a year.
“During tough economic times, increased insight into day-to-day operations can be crucial to a company’s survival,” said Keith Halasy, senior marketing manager for B2B services for TeleNav. “With TeleNav Track, management has 24/7 access to vital information about the efficiency of the business, from the location of each vehicle to how long current deliveries are taking. This insight can ensure that employees are not only doing what they are supposed to be doing, but also can be used to promptly address and even prevent potentially costly or destructive issues.”
Approximately 9,000 organizations rely on TeleNav Track to help manage their mobile resources. In addition, industry analyst firm, Frost & Sullivan, has chosen TeleNav Track for its 2008 and 2009 North American Mobility Awards for Best MRM Solution on a Handheld Device.
For a free consultation or to order TeleNav Track, visit http://www.telenavtrack.com or call 1.88.TeleNav.2 (1.888.353.6282).